Read what other customers say about us

Read reviews specific to one of our location:

Sault Ste. Marie, Canada  |  Sault Ste. Marie, USA

Leave a review specific to one of our location:

Sault Ste. Marie, Canada  |  Sault Ste. Marie, USA

Rating Summary

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Replacement of bottom garage door panel & adjustment of weatherstripping

5
22 June 2019 , Michael , Ontario

The installer was very friendly and wanted to make sure that I was very pleased. He installed the new bottom panel and adjusted the weatherstrip since I had water entering the garage when it rained… Read more The installer was very friendly and wanted to make sure that I was very pleased. He installed the new bottom panel and adjusted the weatherstrip since I had water entering the garage when it rained and was windy. He figured that my problem should be rectified. It has not rained hard combined with a wind thus I cannot comment if my problem has been rectified. I will monitor this as per your installer and will contact you if the problem still persists. I am hoping that all will be fine.

Company response:

Our installers are pro's at what they do, We're happy when our customers are happy.

Over the phone communications

4
13 June 2019 , Preston ,

Pleasure speaking with female personnel when placing order. Very knowledgeable concerning products and work required.

Very pleased with all aspects

5
25 May 2019 , Angela and Mike , Ontario

very positive experience
all personnel from office to home visit to installers were excellent

Company response:

Thank you for your review, we love to have happy customers!

Installation of Garage Door

3
22 May 2019 , Sharon , Ontario

I requested an estimate to install a garage door in August and a person came that day to take measurements and discuss options. I was informed that it could not be done until September. I called to… Read more I requested an estimate to install a garage door in August and a person came that day to take measurements and discuss options. I was informed that it could not be done until September. I called to give the go-ahead for the job. After 2 months, I called and was told there was no work order. I gave a deposit in September. Again, no door was ordered until December and the job was performed in January. I found this mismanagement to be somewhat unprofessional.

Company response:

Thank you for taking the time to do the review. We apologize for your frustration, and we hope we can redeem ourselves in the future if you ever need any Maintenance with your door.

a garage door saga

2
21 May 2019 , Brian , Ontario

I had a 40 year old garage door. On a very cold night one of the springs snapped. The staff replaced both springs quickly and well. A few weeks later the door failed. Two younger guys showed up based… Read more I had a 40 year old garage door. On a very cold night one of the springs snapped. The staff replaced both springs quickly and well. A few weeks later the door failed. Two younger guys showed up based around for a while and told me I needed a new door. I lived with an open garage door through a 2 day blizzard and a couple of weeks before the new door could be installed. The guys who put in my new door were terrific. I got a small discount for the new springs for the old door. I could go on but

Company response:

Thank you for your review. We Appreciate your patience with us and hope you love your new door all year round.

Knowledgeable.

5
21 May 2019 , John , Ontario

I found the dealer and staff very professional. The installation crew did a great job. Even in the cold of winter.

Company response:

Thank you for your review. Winter, Spring, Summer & Fall we'll always repair and get your doors working properly again.

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